Privacy Policy

Medicstreet is totally committed to protecting the privacy of its website visitors as well as registered users of the Medicstreet platform. This Privacy Policy highlights how we use your personal data while acting as the custodian of the shared data.

Medicstreet might gather, store and use the below mentioned type of information as well as personal data (called “Collected Information”): a. information & personal data concerning your visits and use of our website and platform. We gather personal data regarding your computer and visits to our website or the platform, such as your geographical location, IP address, type of browser, referral sources, duration of visits and total number of page views, all of these are also known as Collected Information. b. information regarding all transactions done between you and us on this specific website, such as information related to any inquiry that you make of our services and goods. We collect:

  • Professional life data 
  • First and last name 
  • Contact information (like email, phone) 
  • Title 
  • Personal life data 
  • Localization data 
  • Connection data 
  • Call recording data 
  • Email communication data 
  • Application usage data 
  • Information which you share with us for registering with us on this website or our platform and/or for subscribing to our site services or/and all email notifications. We gather first as well as last name, email ID, and contact number for these reasons. 
  • All medical reports shared with doctor(s)/hospital or any related entity, for only knowing your case in a better way, as part of our website services. In case it isn’t shared with any advertising platforms or entity not associated with providing services that you ask. 

What all personal data do we gather and how we collect it?

Cookies

What are Cookies?

This website uses cookies. A cookie is a text file shared by a web server to any web browser, and then stored by that browser. These text files are sent back to the server every time a browser requests for a page from that server. This helps the web server identify as well as track the web browser. This website might send one or more cookies that can be stored by your browser on the computer. The information that we receive from cookies is part of Collected Information. Our service providers and advertisers might also send cookies to you. Most browsers let you refuse to accept cookies. (Example, in Internet Explorer you are allowed to refuse all cookies by just by clicking “Internet Options”, “Tools”, “Privacy”, and choosing “Block all cookies” in sliding selector.) This may have a negative impact on the usability of several websites, such as this one. In order to improve our services as well as this website, we might keep third party service providers in order to manage this site and help monitor, collect and assess information about your use and interactions with this site and data you share, including through providers’ cookies on your system. To gather more information regarding cookies and other tracking technology that we use, refer to our Cookies Policy mentioned on our site.

Types Of Cookies

Performance Cookies: These Cookies help us ensure how frequently you visit our website and how you interact, use and move around on the site and include details like the pages your frequently visited.

Necessary Cookies: These type of Cookies are used provide Services we provide to you. For e.g., these Cookies assist in seeing the correct information when you log in to our website, navigate pages to page without requiring to sign in to every page, prevent, detect and mitigate malicious as well as fraudulent activities on our website, and support other security features.

Functionality Cookies: Functionality cookies will help us recognize you whenever you visit on the website and keep in mind your choices and settings when you come on the site to provide you a customized as well as personal experience.

Advertisement Cookies: These cookies are third-party cookies that are used by advertisers to display advertisements that might be relevant and interesting to you.

Security Cookies: These Cookies are used for identifying and preventing any security risks, including protecting your account as well as data from any unauthorized interception, access, use and secure the our Services.

Flash Cookies: Flash Cookies (called Local Shared Objects/LSOs) may be used by us to collect and store information regarding your use of the website, prevent fraud and do other Platform operations.

Collected Information, such as personal data, is used to:

  • Contact you via email, messages, phone and any other publicly available platforms for the purpose of communication.
  • Improve your overall browsing experience through modification as well as replacement of videos, links, text and images to enhance relevance to the visitor;
  • Improve and administer the usability of this sites and the platform;
  • Share marketing and any other communication with you regarding our business or the businesses of verified third parties which we believe might be of interest to you by post or by email or any similar technology.
  • Provide statistical information about our users with other companies. The information we share with other companies won’t identify any particular user.
  • Permit us to check what inquiries raised through our system gets response, although we do now allow who will see the text of the response.
  • To provide marketing, advertising as well as event-based communication. If any User chooses not to receive such marketing and event-based communications, they may tell by sending an email or by clicking on the “unsubscribe” option at the bottom of an email newsletter. Medicstreet will ensure new data gathered about that User from then onward is not used for any such targeted advertising purposes. However, Medicstreet might use the current information of that User n order to customize our website accordingly.
  • To educate users about their experiences through articles, blogs, pictures and videos. If any user has any concern over any content, they can report it and then appropriate action will be taken.

Lawful grounds

In case of a website user, or a registered platform user, the lawful grounds to process your Collected Information is our legitimate interest for understanding how all users interact with our website and platform, and for improving how we promote our services and products.

Why do we use collected information on our website?

We might share Collected Information regarding you:

  • To allow our service providers (i.e., third party sub-processors) provide data center hosting services, dialer infrastructure service, database hosting services and email sync services, and to let our third party processors provide sales & marketing operations services;
  •  related to any legal proceedings and prospective legal proceedings;
  • up to the extent we are needed to do so by law;
  • to exercise, establish or protect our legal rights (including sharing information with others for fraud prevention and credit risk reduction).
  • in response to a lawful request by any public authority, such as to meet law enforcement or national security requirements.

When we share collected information?

Medicstreet takes necessary precautions for preventing the loss, alteration or misuse of your personal data. Moreover, data transfer on the Internet is insecure and we can’t ensure the security of all data sent on the Internet. We store personal data that you share or that we gather regarding you on our secured servers. You are solely responsible to keep your passwords confidential. We don’t ask for your passwords.

Collected Information Transfer

Submission your personal data on this website will transfer your all personal data to us. We process shared personal data pursuant to the EU-US and India. We might share your personal data to third parties as mentioned in Sharing Collected Information. This is pursuant to onward transfer principles of the information technology (IT) rules and regulations for ensuring data privacy. We may use these third parties for performing some functions that we offer as part of our services and products. For example, CRM Management, data center hosting services, SaaS survey solutions, Group Email Service, and SaaS IT services management software. The providers certify compliance with the most recent data privacy rules as well as regulations, and restriction is imposed on direct access to your personal data however, if required, might be given access to personal data when necessary to allow them to offer their contracted services. These are bound by the confidentiality agreements and are also restricted from using personal data for any other purposes.

When we retain your personal data?

We may retain your personal data when you and an authorized members of your organization request for it to be purged from our systems. It is at our discretion to purge the data for the maintenance as well as upkeep of our systems.

Modifications of this notice

We might periodically update this privacy policy through posting its new version on our website. You need to check this page regularly to make sure you agree with any changes.

Third party websites

The site contains links to third party websites. We aren’t responsible for the privacy policy a third party website or any such site operators’ action including gathering or using your personal data.

Access to your personal data

If you use our website, Medicstreet will give you access to your personal data and let you correct, modify or delete any information that is found to be inaccurate and incomplete. See Contact Us section on our site. In case you are a platform user, we will depend on you to correct and update your personal data to the extent required for which that data was gathered, including contact information that you shared with us to allow us to provide you invoicing information.

Liability and Warranty

We have used and implemented all necessary internet security methods as well as technology to secure the information and data transmitted to us, however, the security of Data transmitted over internet can’t be guaranteed. Hence, we can’t ensure the security of any information that you share with us.

What are your rights?

You have the right to have any incomplete, inadequate, or incorrect personal data corrected. You have the right to send request for access to your personal data (including getting a copy thereof). Whenever we process your personal data, only with your consent, you have all the right to withdraw your consent at any given time without impacting the lawfulness of processing depending on consent before the withdrawal. Moreover, you have the right have your personal data deleted in certain circumstances.

You you own the right to raise a complaint with supervisory authority of your place of work, habitual residence, or place of alleged infringement, in case you think the processing of your personal data violates an applicable law. You may also get in touch with us if you want to exercise any of your rights regarding your personal data used and processed by this website. You can contact us to seek any further information.

Security of gathered information